1. Purpose
These Terms of Use ("TOU") establish the rules for using the Erosophia.eu website and its associated platform (together, the "Erosophia site"), which provides educational content depending on the selected offer (the "Services"). They apply to any individual accessing the Erosophia.eu website, whether as a simple visitor, a direct user (subscriber), or an indirect user (access granted through a subscribing institution, such as a company, school, or training organization) of one of Erosophia.eu's offers and Services (collectively, the "Users").
By browsing or using the Erosophia.eu website, the User fully accepts the TOU and undertakes to comply with them.
Since the TOU are an evolving document, they may be modified or supplemented at any time. Users are therefore invited to consult them regularly to be informed of the applicable version, which is the one accessible on the Erosophia.eu website.
2. Contact Us
Erosophia.eu Customer Service can be reached:
- Via the Erosophia.eu website by clicking on the "Contact Us" tab
- By email at the following address: contact@erosophia.eu
3. Description of Services
Erosophia.eu provides access to educational content and training tools. The website allows Users to access certain content free of charge and without time limitation.
Erosophia.eu also offers various paid Services. The content and terms of these Services are specified on the website and in the General Terms and Conditions of Sale.
The use of the Services does not in any way constitute a guarantee of success in an exam or certification, which depends notably on the User's personal work and commitment.
4. Access Conditions to Erosophia.eu Services
4.1 Creating a Personal Account
Access to the Services, whether free or paid, and subscription to Erosophia.eu offers require the prior creation of a personal account on the Erosophia.eu website.
To create an account, the User must provide the following personal information: First name, Email address, and Password.
The User must provide accurate and complete information. In case of false, inaccurate, or incomplete information, Erosophia.eu reserves the right to suspend or terminate the subscription and/or deny access to the website.
4.2 Subscription Choice and Duration
Once the personal account is created, the User must choose a language test to prepare for among those offered by Erosophia.eu, with a subscription duration.
Access to the Services is granted for the duration of the chosen subscription and ends automatically upon its expiration, unless renewed.
After selecting the subscription, the User is redirected to the purchase page. For more details on payment terms, as well as the terms and effects of subscription cancellation (which are defined in the General Terms and Conditions of Sale), the User is invited to consult the General Terms and Conditions of Sale.
5. Use of Services
5.1 Personal Space
After registration, the User has access to a personal space to access content corresponding to their offer. This space also includes statistics (number of hours, average scores, etc.) and allows consultation of subscription information.
5.2 User License
Erosophia.eu grants the User a temporary, revocable, non-transferable, non-assignable, and non-exclusive license to use the content of the Erosophia.eu website corresponding to the selected subscription.
5.3 Terms of Use
Personal Use: Services are for personal, non-commercial purposes only. Login credentials are strictly confidential and allow connection from only one device at a time. Any simultaneous login attempt will result in the closure of the first session.
User Equipment: An Internet connection is required. While compatible with tablets and mobile devices, it is highly recommended to use a computer with Google Chrome or Mozilla Firefox for an optimal experience during exam simulations.
User Commitments: Users agree not to publish hateful content, not to disrupt website functioning, and not to record, store, or share website content with third parties.
6. Account Deactivation
Erosophia.eu reserves the right to suspend or deactivate any User account without notice or compensation in cases of: false information, failure to comply with the TOU, intellectual property violations, non-payment, or actions contrary to Erosophia.eu's commercial interests.
7. Accessibility of the Erosophia.eu Website
Erosophia.eu strives to ensure continuous access but does not guarantee full uninterrupted access. Access may be interrupted for maintenance, bugs, or force majeure. Erosophia.eu cannot be held responsible for interruptions or the user's inability to connect.
8. Intellectual Property
All content on Erosophia.eu is the exclusive property of Erosophia.eu or its licensors. Any reproduction, representation, or distribution of all or part of the content is strictly prohibited without written authorization. Users are granted a simple, non-exclusive license for personal use only.
9. Personal Data
Personal data collected by Erosophia.eu are processed in accordance with the Privacy Policy. Users can access, correct, or request deletion of their data by contacting contact@erosophia.eu.
10. Complaints – Mediation
Should you experience any issues, please contact Erosophia.eu Customer Service to seek an amicable solution:
- Via the website: Contact
- By email: contact@erosophia.eu
If your written complaint remains unresolved after two months, you may refer the matter to the Consumer Mediator:
MÉDIATION CONSOMMATION DÉVELOPPEMENT / MED CONSO DEV
- Website: www.medconsodev.eu
- By mail: MÉDIATION CONSOMMATION DÉVELOPPEMENT, C/O Centre d’Affaires Stéphanois SAS, 3 RUE J. CONSTANT MILLERET, 42000 SAINT-ÉTIENNE (FRANCE)
11. Governing Law
These Terms of Use are governed by French law.
12. Miscellaneous
Severability: If any clause is declared invalid, the remaining clauses remain in effect. Waiver: Failure to enforce any provision shall not be considered a waiver of future rights. Amendments: Erosophia.eu reserves the right to modify these TOU at any time; changes take effect upon publication.