user-unfriendly

adj

adj

Computing, Engineering, Mathematics, Natural sciences, Physical sciences, Sciences Not helpful to users; difficult for an untrained person to use.

Does the [rail] industry really want customers? If so, why does it make the whole ticketing experience so user-unfriendly?2022 September 21, Barry Doe, “Errors continue as journey break rules aren't explained”, in RAIL, number 966, page 63:

Entry derived from the Wiktionary, under licence CC BY-SA 4.0 — list of authors.