Able to be refunded in case of customer dissatisfaction, loss, breakage etc.
The entrance fee is refundable if you choose not to stay for more than half an hour.
RDG explains: "From April 1 2026, the following tickets, Anytime, Off-Peak, Day Travelcards and most Ranger and Rover tickets, will no longer be refundable on the day they become valid for travel." It calls the £40m it thinks it loses "refund abuse", which it explains as "refunds on tickets that have been used but not scanned or endorsed, where a customer falsely states that they did not travel". I'm sure such abuse takes place (and that it's done by passengers). But RDG is taking a sledgehammer to crack a nut and punishing many millions of honest passengers by making tickets more restrictive.2026 March 18, Philip Haigh, “Tickets please: 2p per scan to offset fraudulent refunds?”, in RAIL, number 1057, page 48: