high-touch
adjEtymology Blend of high-tech + touch. Coined by American business writer John Naisbitt.
1
Business Involving human service.
high touch
nounalso spelled high-touchEtymology Possibly a term coined by John Naisbitt, from the second chapter in his book Megatrends in 1982.
1
Dealing with or interacting with a human being as opposed to transacting with computers or through high tech.
2
Human interaction.
3
Having a high awareness of human complexity, having empathy.
- Synonyms
- personal touch